Explore an Uncommon
Approach to Leadership!

Emotion

Emotion is a big part of sports. The practices and games are intense. The investment level is significant. For players at any level, it's really important. For coaches at the college and professional level, it's their lives. It's hard to be good at any sport without being fully invested emotionally.

Intense competition is always going to bring out a lot of emotion. It's natural for coaches to get emotional as well. Understanding the level of emotion you show as a coach, and how it impacts your team, is important.

If you want your team to control their emotions, then start with yourself. If you show a lot of emotion when you coach, expect your team to get emotional as well. If you are yelling and screaming on the sideline, and your body language is strong, it's hard to get on your team for doing the same (I'd love to see coaches who get upset about bad body language on their team compare it to their own body language on the sideline). If you challenge your team to stay composed, and get on them for being emotional on the court - while you are getting upset on the sideline, you are hurting your credibility.

If you react demonstratively to a referee's call, expect your players to show similar emotion. It doesn't mean you have to accept it or you don't coach it. But it's smart to understand where it is coming from. If emotion is a big part of the way you coach and your program, expect your players to follow that lead. You are going to have to deal with some emotional outbursts.

On the other side, if you don't coach with a lot of emotion, your team may need a jump start every now and then. I learned this as I got more experience as a head coach. I tend to stay pretty composed on the sidelines, because I want my team to do the same. I don't react emotionally to things that happen, good or bad. In the locker room before games, or in the huddles, I don't really get excited. I stay even-keeled and try and talk calmly about the task at hand.

I learned that because of this, my team was rarely emotional. It doesn't mean they weren't excited or didn't get themselves ready to play. They just usually stayed composed and on balance. And I realized because I was rarely emotional, there were times when I needed to get them going. Just like an emotional team can get too emotional and need to be reigned in, a team that is calm and composed sometimes needs a jump start. I had to understand this as a coach.

I realized quickly that my team usually followed my emotional compass. If I found myself getting too involved with the officials, my players would start to lose it as well. And it was hard to get on them for not being excited if I didn't show any excitement myself. I recognized that I was the emotional barometer for my team, and if I wanted something different out of the I had to coach it.

When it comes to emotion, a lot of us take a "do as I say, not as I do" approach. But if you are coaching with passion and intensity on every possession, your team is going to reflect that. And if they get a little too emotional, you have to expect it. It's hard to be an emotional coach and not coach an emotional team.

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The Flow of Practice

When I was in college, our practices had a similar structure every day. We didn't stretch or get loose as a team. Practice started at 4:00, and you were expected to be ready to go at that time. Whatever you needed to do to get ready, you did it before 4:00.

We usually started with a team warm-up drill to get loose, and then we followed with live team drills. Shell drill, transition defense, rebounding, offensive execution - all the usuals for a basketball practice. When the drills were done, usually 30-45 minutes into practice, we'd break up to shoot. We'd do a 9-minute shooting drill, and then everyone would shoot 30 free throws. The shooting served as a bit of a break in the middle of practice.

After the shooting, we'd then go live. Whether it was half court or full court, the live, competitive play came after the drills and the shooting. The last 30-50 minutes of practice was us playing live, and then we'd finish with some pressure free throws and conditioning.

At the time I didn't know any better and I didn't really think about the flow of practice. But the structure worked well. We went hard all practice, but the teaching and the drilling was done first. Then we got a mental and physical break for about 20 minutes to shoot, and we got back to getting after it with mostly full court play.

It was also a structure that made it clear you needed to be mentally and physically ready at 4:00, once practice started. Other than a quick team drill to get moving a bit, there wasn't much build up to practice. You showed up ready to go.

I've learned that one of the biggest adjustments for players when getting to college is getting mentally prepared for practice. You can't just show up and be the most talented player anymore. You need to mentally prepare for the compete level expected of you, as well as the technical aspect of what you are expected to learn. You need to prepare yourself mentally to be great in practice.

As coaches it is our job to structure practice in a way to get the most out of our team. To me, the most important element of practice is our compete level. The intensity we bring to practice is essential to how we get better. To get to the right compete level - and maintain it throughout - you have to be intentional about they way practice is structured.

I've always struggled with when to teach in practice, or when to put in new sets or defensive coverages. I've never been a big 5-0 offense guy. I just don't like lowering the intensity or compete level. I recognize you have to teach and you have to run through your sets. But the compete level is going to drop when you slow things down to teach, so you have to find the best time to do it in practice.

I'm always concerned about getting off to a slow start. It makes sense on one level to do your teaching at the beginning of practice, so that once you ramp up the intensity you don't have to dial it back. But I've found if my team is standing around for the first 15-20 minutes of practice, they become pretty sluggish. It may take a while to get them going.

You can put in new sets and do your teaching in the middle of practice - giving them a bit of a break to slow their heart rate down and catch their breath - but then you have to get them re-started to go live. I've found that when the compete level is really good I want to keep it that way. I don't want to go back to 5-0 or a teaching spot when they are competing at a high level.

You can also do most of your teaching and walk-through stuff at the end of practice, but then you risk losing them mentally after an intense practice. How much are they going to process and remember at that point? Additionally, usually the new stuff you want to teach is stuff you want to see in practice, so you want to get it in before practice is over. But if you are thinking ahead, you can put some stuff in at the end of practice one day and prepare to work on in the next day. That might take too much foresight for many of us to be effective.

It's important to realize that every team is different. Some years you might have a team full of self-starters, and the structure isn't as important. Other years you might have a group that needs similar routine every day to get to the right compete level. You have to get a feel for what your team responds to, and figure out a structure that gets the best out of them.

I've found that mixing up the format of practice is important - despite having the same structure every day in college. Practice can get stale if the guys know exactly what is coming, and it becomes too routine. I generally like to get started quickly and get the team moving. And once they get going it takes some feel to figure out how to keep the compete level where you want it.

Usually we'll plan the teaching before we get going too hard in live play, but that doesn't always work. Some days we want to get right to competing to get our guys used to turning it up quickly. It's all very contextual and I don't know that there is one answer as to how to best structure your practice. But I do know that how you do it and the flow you find is a big part of how much better you will get.

The structure of your practice and the flow that it provides is much more important to how your team practices than you think. Know what you are looking for as a head coach from a compete standpoint and figure out the best way to get there. We have to teach, we have to slow down and they certainly need breaks. But there is a way to do it intentionally, for each team, to get the most out of them.

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Team Leadership

Our 2008-09 team at Rhode Island College is certainly one of the best teams I've ever coached. Heading into the post-season that year we felt like we were legitimately good enough to win the national championship (our OT loss to MIT in the first round of the NCAA Tournament might be the most difficult loss I've had as a head coach). We were talented, deep and experienced.

That team was led by four seniors - Bobby Bailey, Cam Stewart, Tirrell Hill, and Kaseem Johnson. Stewart, Hill and Johnson were freshmen in my first year at RIC, and Bailey joined them as sophomore the following year. All of them were significant contributors to our Elite Eight team in 2007, and all will likely end up in the RIC Athletics Hall of Fame before it's said and done.

Bobby Bailey was the Little East Player of the Year in 2009 as a senior. He was a big-time athlete with guard skills who played the wing for us and could guard any position on the other team. He usually drew our opponents best player.

Cam Stewart was a tough, athletic scoring guard who put up 950 points in his college career (an expected run in the NCAA Tournament would have gotten him over the 1,000 point mark). A natural playmaker, Cam was a great shooter with terrific feel for the game who usually came off the bench for us but found himself on the floor in the last five minutes.

Kaseem Johnson was a strong, physical power forward who was a big-time rebounder on both ends of the floor. He could score in the post and finish at the rim, and brought a ton of energy and toughness to our team every day. He was an all-league player who was also very smart and tough defensively.

Tirrell Hill was a scorer who could play the point or scoring guard spot. He was a first-team all league player who scored 1,000 points and brought a competitive edge to everything he did. He loved basketball and loved being in the gym.

We were blessed to have elite talent for our level, as all four of those guys were good enough to play at the scholarship level. They also taught me a lot about leadership.

As I gained experience as a head coach I started to look closely at the traditional leadership model - not only the structure (top-down) but also the definition. That team, with those four seniors, helped me think about leadership in a different way.

None of those four seniors, all of whom were great players, fit the traditional model of what a leader sounded like or looked like.

Bobby was the most talented of the group, but he was quiet by nature. He didn't have a take-charge personality, but cared deeply about his teammates and went about his business the right way.

Cam was also generally quiet, although he was fully invested in the team dynamic. He was more of the type to take control behind the scenes, to decide the team needed a day off in the pre-season when they had been going really hard for a few weeks in a row.

Kaseem was probably the one most willing to step up and speak up, but he had struggled with being inconsistent with is approach early in his career. It took him a while to understand how hard he needed to compete every day, and how to be reliable at times off the court.

Tirrell brought it every day and loved his teammates, but was more inward-focused. Not a selfish player, but he was certainly driven and hungry. He wasn't as curious about the mentality of his teammates as others. He showed up, played his ass off, and produced. He expected the same out of everyone else.

That group didn't have your traditional leader. There wasn't one or two guys that would take charge, speak up and make sure the guys were ready to go. None of them had the consistent vocal presence you would expect out of a traditional leader. They all made us better, were big-time producers and were great teammates. But none of them really had the personality of a traditional leader.

I learned two really important leadership lessons from that group: 1) They all actually were leading, in their own way, to make our team better. 2) It was my responsibility to fill the traditional leadership void and meet the needs of my team - not the other way around.

I'm always struck by conversations I have with coaches who have bad years and claim a "lack of leadership" on their team. I've vowed to never say that as a head coach. My job is to provide the leadership my team needs, and every team is different. Some years I may have to work extremely hard to provide leadership, and other years I might not need to do much at all. It depends on the leadership strengths and weaknesses of the team. But as a coach I'll never use a lack of leadership as an excuse.

A mistake leaders often make is that they expect their team to meet their own needs as a leader, as opposed to the other way around. We try and get the leadership we want to see out of our players, as opposed to getting the most out of them by allowing them to lead to their personality. If your team doesn't have that vocal, energetic leader to get them going every day, then you have to do it. Trying to create that leader within your team when you don't have that personality can prove futile.

I was very fortunate with that 2009 team to have a sophomore point guard - Antone Gray - who is one of the best natural leaders I have ever been around. He's the best leader I've ever coached. So I learned rather than trying to pull traditional leadership out of my seniors, I was better off letting them be themselves and empowering Antone to be a more traditional, vocal leader. I didn't try and force something on my seniors that made them uncomfortable, and in turn they were able to be themselves. This allowed them to appreciate and accept the leadership style of a sophomore point guard.

This is when I really started thinking about our definition of leadership. We came to define it as "making the people around you better," and that was it. Everyone on the team could do that in their own way, and it was required of everyone. So Tirrell Hill could lead by being a great competitor every day and setting the tone on the practice floor. Cam Stewart could lead through intentional conversations and decisions made behind the scenes. Bobby led with his humility and selfless approach. Kaseem was a fierce competitor, unafraid of any challenge and always willing to speak up when it was necessary.

We had a great team that year, easily one of the best I've ever coached. Understanding their personalities and thinking about the best way to get the most out of them made me think about my definition and approach to leadership. Those four seniors were great leaders for us, yet if you watched practice one day you might not see traditional leadership out of any of them. They weren't loud or confrontational with one another, so when the team needed that it came from me. I didn't ask them to fill a leadership void to meet my expectations. I provided them with the necessary leadership the team was missing.

Forcing your team to adjust to your leadership style won't get you very far. Don't be stubborn about your expectations. Providing them with the leadership they need is your job. Understanding the difference, and figuring out what your team needs, is essential to any sustained success.

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Process and Results

Can you stand behind a decision you made, even if you don't get the right result? It might be the toughest challenge for a head coach.

I've learned over my years as a head coach - and I'm 100% convinced - that the best way to get the results is to distance yourself from them. But we are surrounded by pressure and our scoreboard is public. It's not easy. But once your decisions are made based on the outcome, your team will come to understand that as well. The process will suffer, and your team will be convinced that the result is key, no matter how they get there.

We often put so much pressure on ourselves to win that we lose sight of the process. When we win a game we see things a little bit differently, and we evaluate the process with a positive spin to justify what we did because we won. It's natural to feel good when you win, but it's easy to lose a clear view of your approach and send the wrong message to your team.

Most head coaches give off a clear signal after a win or a loss. Tone, approach, demeanor is all affected. Remember, your players don't have to hear it to know it. What you do is so loud, they can't hear what you say. If you are joking, laughing and clearly loose after a win, it sends a certain message. If you are pissed off and short with them after a loss, the message is just as clear. The result is what matters. They will know that getting a win is all that matters, and they'll try and take short cuts to get there if they can.

Be aware of your demeanor and approach after wins and losses. Recognize the message you send with tone, and the impact of that message. If you made a change in the lineup and you played pretty well, but you took a loss, evaluate the way you played. If you get a W but the changes you made didn't really click, do the same. Don't jump to conclusions about the decisions you made and the result you got. Evaluate how you played and how your team responded.

We are often a different person after a win than we are after a loss, whether we know it or not. Evaluating the process is hard, because your mind almost always gets influenced by the result. But to get your team to perform consistently at a high level, you have to separate the two. Study the process and build confidence in what it should look like. Your team will see how you operate, and they will follow suit.

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Entitled To Nothing - Book Introduction

The introduction to my new book Entitled To Nothing, which you can find soon at entitledtonothingbook.com

INTRODUCTION
ENTITLED TO NOTHING: AN UNCOMMON APPROACH TO LEADERSHIP

On the day I was introduced as the head basketball coach at Rhode Island College in September of 2005, I walked up the steps of the Murray Center headed toward my press conference. I was stopped by a student who introduced himself as Kevin Payette, a senior on the basketball team. School had already been in session for two weeks when I was hired, so the team had returned to school without a head coach.

KP handed me a calendar and said “This is our schedule for work‐ outs, lifting and conditioning. Good luck at the press conference, I look forward to talking to you afterwards.” I thanked him and walked into the building pretty impressed. The players had been running the program on their own in the absence of a head coach. I didn’t know it at the time, but I had just met my first captain.

That day, when I became a head coach for the first time, was also the day I started a master class in leadership development. Like most assistant coaches I had prepared diligently for that moment. I had all the ideas about how we were going to play, what we were going to run on offense, how we would attack on defense and all of the tactical moves I would use to win basketball games. What I didn’t know was that all of it would add up to maybe 25% of my job as a head coach. The majority of my focus would be leadership. It would be learning how to get a group of people aligned to critical behaviors that led to successful outcomes. Coaching was more about leadership than I had realized.

I knew that leadership was important. I had grown up as the captain of most of the teams I played on and I started coaching when I was a junior in college. All good teams needed effective leadership. But I had never actually studied leadership, I just figured you either had it or you didn’t. I took it for granted, as if it was this organic mindset that took over within a team. I never recognized the impact it had on success, or the fact that it could be taught and developed. I would learn to see leadership as a skill and not a rank.

Every day I spent building the program at Rhode Island College was a day in a leadership classroom. I learned that culture – the behavior that resulted from a shared set of beliefs – was the key to success, and the environment I created was the most important part of my job. Our culture was built entirely on our process, the commitment we made to what we did each day, independent of the result. While I originally provided the direction as the head coach, as we learned what it took to sustain success, I understood our players needed to own the process and the results. The culture had to be theirs, not mine.

When I became a head coach, I thought my job was basketball. I learned quickly it was actually to lead, and basketball was simply the teaching tool. My arena happened to have two baskets and a score‐ board. Your arena may be an executive boardroom, a classroom, a conference center or a factory. While the context of our situations might be different, the lessons learned are universal and can be applied to any organization. It is a foundation for success in any walk of life.

This is the story of an uncommon approach to leadership.

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The Will To Compete

One thing I think we often overlook as a coach - talent has an impact on our ability to compete at a high level. When we don't play well, we tend to look internally for the reasons, and that makes sense. We want to figure out what we have to do differently to get better. But in a lot of cases the other team has a lot to do with it. A really talented team that competes really hard can take the will to compete out of your team.

In my second year at RIC, we went to the Elite Eight and lost to Amherst, who would go on to win the national championship. I wrote about the game in my upcoming book Entitled To Nothing, which will be published in the next week (EntitledToNothingBook.com).

The Elite Eight (March 10, 2007 – At Amherst)

The next night, I stood just outside the gym as our guys were warming up, listening to the crowd and the music. It felt like the building was going to explode. It gave me a minute to think about what we had accomplished, and how proud I was to be a part of that team. The environment was incredible, and I made sure to remind our guys that they had earned the right to be there. Mentally, we were ready to go; there wasn’t a doubt in my mind.

The only issue was that Amherst was a great team, and they were ready to go as well. They came out and threw the first punch in the first half, playing with a level of toughness and intensity we hadn’t really seen out of them before. We were a bit shell-shocked. We fully expected to go toe to toe with them, but they were all over us. Their talent and size knocked us back a little bit, and they controlled the edge of the game.

As leaders, we are almost exclusively focused on our own group, and rightfully so. But it’s easy to lose sight of external factors that can impact your team. We hadn’t been ourselves, and I was upset about that. But there was a big reason why – it wasn’t that we weren’t ready to play or focused. It was because Amherst was really good. They were affecting our approach, and deserved credit for that. We had to figure out how to handle it.

At halftime we were down by 11 and I wasn’t happy because we hadn’t been ourselves. We let Amherst dictate how the game was being played, and it had affected our compete level. We were playing hard, we always did, but we didn’t have our usual competitive edge. Amherst was controlling that edge. We had defined ourselves with that edge and now we were losing that battle. I needed to snap our guys out of it.

The Way You Deliver the Message

The way you deliver the message – especially when things aren’t going well for your organization – is often more important than the message itself. I’m not really a screamer by nature, and I tend to keep my composure as a coach because I want my team to do the same. Usually when I got after my guys it was a calculated decision, because I felt we needed a spark.

I thought a lot about my tone when I was delivering the message. If I’m always using the same tone, especially a loud one, the message turns into noise. The team will turn it off. There are times when you have to deliver a stern, sharp message and it might be a little louder than normal. That’s okay. But if you aren’t careful about how often you play that card, you can quickly lose your team. Remember, leadership isn’t so much about what you say as it is about what they hear. The message they receive is on you. Be intentional about your tone to make sure your team can hear you.

I knew I had to get to my guys at halftime, so I walked in the locker room right behind them with a forceful tone. “They’re good, fellas! What do you want me to do??? They’re really good. They might beat us. But I’ll be damned if they are going to beat us because we are afraid to compete. That’s not who we are. If they are better than us, we’ll live with that. But there is no way we are going to back down!” My tone was pretty intense, and the delivery was purposely loud. I walked out of the room.

That team was the best team I have ever coached, and we were built on our competitive edge and our toughness. Competing every day was the foundation of our program. Yet, in the biggest game of the year, we didn't have that edge in the first half.

It was pretty clear our guys were trying. And we were playing hard. But there is a difference between trying, playing hard and competing with an edge. We didn't have that edge, not because we didn't bring it, but because Amherst was really good. They were taking the game to us, and they controlled the competitive edge. It wasn't like we backed down, we were just shell-shocked. Their talent knocked us back on our heels.

I can live with the fact that the other team might be better than us. I can't live with the fact that we were afraid to compete. That's why I took that approach at halftime. I needed to wake our guys up, to get us back to being ourselves. Although we ended up losing the game, we came back hard in the second half and played great. We had a chance to win the game late, but ended up losing to a better team.

Laying it all on the line, without fear of failure, is challenging, even for the best competitors. There is no safety net. If you give everything you have, and you lose, you have no excuse. You aren't good enough. You have to get your team willing to accept that. Sometimes the other team is better than you. Sometimes your best isn't good enough. And that's okay. But losing your will to compete is not.

Create a safe place within your program where your team can compete without compromise. Separate from the results, and make sure they know it's okay to fail. Competing at a high level isn't as simple as committing to doing it. It takes a lot of mental toughness. Make it safe for your team to do so and you'll find competitive excellence.

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What He Does Vs. What He Can Do

There are some players who, when we talk about them, we are always talking about what they do. He's a great rebounder. He makes shots. He's a great finisher on the break. He guards four positions. They are the producers. They get things done, and those are the guys you can win with. Every time we talk about them we are saying "he does" this.

There are other players who, when we talk about them, we are always talking about what they can do. Not what they actually do, but what they can do. He can really run the floor. I like that he can make a shot. He can play above the rim. We don't refer to what they actually do, but what they are capable of doing. These are the potential guys, and they are tough to win with.

When we use the word "can" a lot with a player, I'm afraid he's not good enough. We are excited about his potential, and he fits the mold of a guy who has "what we can't teach." But if we are constantly talking about what he can do, and not what he does, we probably aren't getting much out of him.

Be careful of the guys who you use the word "can" with. If you keep describing what they are capable of doing, they probably aren't doing enough for you.

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Charisma

With much respect to The Geto Boys, our minds play tricks on us. I read an interesting article recently that talked about the Brooklyn Nets, and how they did a deep dive into the "misses" they had in the draft. The biggest factor in the draft mistakes that they made was they they fell in love with the person they were drafting, and inflated his value.

Charisma. That is what charmed them, and it made them think more highly of the player. Because they liked him. And it led to their biggest mistakes.

So often when we are evaluating we see what we want to see. The mind literally does play tricks on us. Confirmation bias is a real thing.

Confirmation bias is the tendency to search for, interpret, favor, and recall information in a way that confirms or supports one's prior beliefs or values. People tend to unconsciously select information that supports their views, but ignoring non-supportive information.

We look for, favor and recall the information that supports our already existing views, and we ignore the information that we don't agree with. I was fascinated to see that the Nets discovered this and admitted it. They were overvaluing charisma, character and the stuff the liked about the people the drafted. And it affected what they saw on the court.

It's so easy as coaches to put the players we coach and recruit into a box. We create a narrative about them based upon what we think we see, and then we look for the information to support it. If we go watch a recruit we really like on film, we pick out the things that he does well and ignore the other stuff. If he went 3-13 we ignore it because he defended, he was vocal, and he helped the team in other ways. If he turned the ball over too much we say he was trying to make plays for his teammates. I've caught myself doing it a number of times on the road.

We have to be aware of the way our mind works, and the way it affects our ability to evaluate, as coaches. It's more important when watching our own team. If we label a kid as a lazy, immature freshman who we don't think is good enough, he'll have a hard time getting out of that box. We'll magnify the things he does wrong and continue to reinforce them in our own mind. He won't be able to get away with any mistakes, but we'll label the same mistakes by the kid we like as "aggressive."

The Nets were making mistakes because they were taking kids they liked. They put them in a high character box, and it influenced what they thought about them as players. That is fascinating to me. We all see what we want to see, and we have to check ourselves on that as a coach.

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Entitled to Nothing - Book Excerpt

A brief excerpt from my upcoming book Entitled to Nothing: An Uncommon Approach to Leadership, due out in December.

Ready to Adapt

When we first got together as a team in September of 2006, we had a lot of talent and experience.  This was my first recruiting class as a head coach – I got the job in September of 2005 – so it was the first time I had to bring together newcomers with returning players. We had one newcomer that year – Bobby Bailey, who would go on to be the Little East Player of the Year as a senior – who I knew was going to be very good. But we also had most of our production back from the year before. My challenge that year was to bring the talent together and get the most out of them.

I learned starting with that meeting that I was really building a new team. Every year is different. Sure, some years are easier than others when you have a lot of returning players, but the dynamics are new. Even if you have most or all of your key people back. We had experienced some success as a group, but we fell short of our championship goal. Four of our key contributors were now sophomores, having contributed while figuring out life as freshmen in college. Six of our veteran players were now seniors, facing their last year in college. They had all experienced different levels of individual success – from playing time to individual awards, starting games to coming off the bench. Coming back in 2006, things were different for all of them. They had different expectations for themselves with the experience of that year under their belt. We also had a very talented newcomer who figured to play a lot. And things were different for me as well. I was no longer a rookie head coach, trying to figure out what might work and what didn’t. I was confident in my approach with a better understanding of how my team would respond to my leadership.

This is true for every organization, and something that is easy to overlook. Everyone gets older, everyone experiences different levels of success, and everyone sets different goals. The organization evolves as well, adding new pieces or new processes, and along with that come new expectations. A new year brings with it a new team, even if it’s the same faces. No matter how much success you are having the beginning of every year is a fresh challenge. If you aren’t ready to adapt you will fall behind the curve. Your personnel will grow every year, as will you. Maintaining the status quo is not a path to consistent, elite achievement. Expect things to be different and embrace the changes you need to make, even if you are experiencing success. You will never lead the same team twice. 

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In The Gym

If you are spending time talking to others in your gym during practice, no question your kids notice. From an Athletic article about Dan Hurley:

When Fr. Leahy would walk over to the gym, he quickly learned Dan wouldn’t speak with him during practice. Instead, he’d send an assistant over to deal with the headmaster and that was just fine by Fr. Leahy. “You knew real fast that he was a great coach,” Fr. Leahy says. “If you’re the boss and they’re working for you, when you go and visit a classroom, if the teacher wants to talk to you in the middle of class, you better start looking for another teacher. If you go into a great teacher’s classroom, even if you’re the boss, they’ll ignore you because what’s important to them is teaching these kids.”

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Entitled to Nothing - Book Excerpt

A brief excerpt from my upcoming book Entitled to Nothing: An Uncommon Approach to Leadership, due out in December.

Chapter VI – September 2006 (The Start of Year Two)

The Pressure of Leadership

As we headed into the fall to start our second year, we continued to work on our championship mentality. We would have most of the team coming back (we only lost KP to graduation) and we added a couple of talented newcomers, but the core was still intact. It was time to put it all together, and a lot of pressure came with that. 

Values in Behavioral Terms

Our meritocracy was in place - What have you done for the program today? That is what really mattered. Compete, produce and be a great teammate. That was RIC basketball.

Those standards were our core values, and we continued to define them as behavior. Our values needed to be more than talk. I had to make it clear to my team what the actions were that defined our values and show the behaviors we expected. Values are more than signs on the wall or phrases on the back of your shooting shirts. They have to be behaviors that your team can understand and perform.

Competing was the foundation of what we did on and off the court every day. But it had to be more than me yelling at them to compete when I didn’t like what was going on – it needed to be connected to action. When someone dove on the floor for a loose ball, we celebrated it. That’s competing. When someone sprinted back in transition to get a deflection and stop a fast break, we celebrated it. Competing. When you got up early to get extra study hall hours in because you have a big test that day, that’s competing. Giving your best effort at all times was competing to us and we made those behaviors clear.

It was important to me to emphasize production as one of our standards, even though you may think it goes without saying. Production matters. If all we talked about was who competed the hardest and did the right thing, we could end up with a really hard-working group that isn’t very good.  Effort and commitment are really important, and they are the things we can control. But it’s not enough. In any organization, the ability to produce should be celebrated. I’d never say that I’m going to start my five hardest workers, or my five best competitors, because it’s just not true. You will coach guys who compete their ass off on every possession but struggle to score or get rebounds. And you’ll coach guys who play smooth and casual but can get you 15 and 8. Believe it or not, production is actually something that is often undervalued. We have an idea in our head as a coach what a good player looks like and we get caught up in stuff like length and athleticism that represents potential, yet we often overlook production. Everything you like about your personnel should add up to production for your organization. If it doesn’t you probably shouldn’t like it so much.

Finally, we wanted great teammates. This value was very general, and that was on purpose. Being a great teammate encapsulates so many different things, on and off the court. If you show up every day and sacrifice your personal goals for the team, that’s being a great teammate. It involves being a good player, but also being a good person. It’s a broad way of making sure your guys are doing the right thing. But again, you have to define the behaviors for them. Reminding guys to get their study hall hours in. Calling guys to make sure they are awake before an early morning practice. Walking guys away from a party if a fight is about to go down. There are a lot of ways to define for your team what it means to be a great teammate. 

Compete, produce, and be a great teammate. That was how you earned merit in our program.

Defining values as behaviors is an effective way to turn talk into action. Make sure everyone in your organization knows not only what your core values are, but what they look like as behavior. Terms like work ethic, commitment and loyalty are pretty hollow if they aren’t attached to something real. Define and celebrate the behaviors connected to your core values and they become essential elements of your culture.

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Entitled to Nothing - Book Excerpt

A short excerpt from my upcoming book Entitled to Nothing: An Uncommon Approach to Leadership, due out in December.

Accountability Everywhere

That off-season gave me a lot of time to reflect, and I learned another important leadership lesson. Unfortunately, it came out of a difficult situation.

 When I left the Big East to take the RIC job different people told me how challenging roster management was at the D3 level. There really wasn’t much you could do about it, they said, because the kids aren’t on scholarship. Kids are going to come and go a lot, and you can’t really hold them accountable. Especially when it came to academics. Kids were going to fail off and your roster was going to be different after Christmas every year – that’s just the way it worked. 

I didn’t want to accept that. When I took over, I made sure our guys knew we were going to go to class. That is where the accountability in our program started, with your 8 AM class on Monday morning. I would be out there a couple of times each week in the morning to make sure they were on time for class. That was the deal.

I was going to hold them accountable academically simply because it was the right thing to do. I wanted them to be successful in the classroom and to get a degree, and I also wanted our roster to remain stable. What I didn’t realize was how much the academic accountability would make me a much better coach. By delivering that message early and following through on it, the guys knew I wasn’t sincere. I meant what I said. It helped establish (eventually) that the message was not negotiable.

As we got further along into the season, and certainly year after year, I could actually see the impact it on the court. By January and February our guys realized that when I delivered a message, I was going to follow through on it. There was no indecision. When we talked about basketball decisions, how we were going to practice, or game plans, there were no questions in their mind. If this is how we said we were going to play a ball screen, there was no indecision. I could literally see and feel the trust our guys had on the court. It all started with the accountability that came with the academics in the fall. Our trust as a team started off the court.

Accountability was a big part of our championship culture, and a big part of any long-term, sustained success. Again, for us it was about a responsibility to the behaviors that upheld our core values. But it’s so much more than the decisions you make in games or in practice. It’s something your team needs to see everywhere. In fact, it’s probably more impactful when it’s away from the gym. Getting to class, getting your work in, study hall, just simply being on time – accountability is everywhere. Your team needs to see that is how you live your life – and when they do, they’ll start to believe in your decisions. 

Accountability should be present everywhere in your organization. It’s not just a discipline you find when things get reallyimportant. Don’t ever take short cuts with accountability. If you do, the foundation of your program will never be strong enough. 

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Evaluating Pace

The pace that somebody plays at is one of the first things I notice. Guys who are comfortable at a fast pace, and seem to be able to slow things down for themselves, stick out. If the game speeds up and they are still comfortable and productive, they have a natural level of talent that could make them special.

Players that are comfortable and productive at different speeds are really effective. It also shows a natural level of ability you need to be a great player. When you see someone who is comfortable playing at any pace, that's a guy you can win with. They can make adjustments and handle the ebb and flow of different games.

There are certain guys you see play and it looks like they have to be playing at 100 miles per hour to be effective. They go hard all of the time and always play at a fast pace. But do they have to be going full speed to be good? If they do, those guys might struggle as they try and play at a higher level.

When I see a recruit who goes hard all of the time and rarely changes pace, it gives me pause. You can't always control the pace of a game, and as you get to play at a higher level, almost everyone can adjust to different speeds. When we prepare to play against those guys, we feel like we can take away the pace that he needs to be effective. They tend to be one dimensional, and they have trouble adjusting when things are a bit different.

Pay close attention to pace when you are evaluating players, whether they be recruits or the guys on your own team. The ones who can adjust to different levels of pace have a chance to be a lot more productive as the level increases. If a player needs a certain pace to be effective, he might not be as good as you think.

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A Leadership Guide For Players

  • Leadership is a skill, not a rank. Being a good player gives you more influence, but it doesn't make you a better leader.
  • Make sure your side of the street is clean.
  • Being curious about your teammates goes along way towards getting the most out of them.
  • Leadership isn't the right to tell other people what to do.
  • Admit your mistakes. Showing vulnerability leads to respect and buy-in.
  • Be a direct truth teller. Just be aware of your tone.
  • Your teammates know if you're full of it. You are never fooling them.
  • Leadership is more than being loud.
  • The ability to listen is a huge part of leadership.
  • If you don't bring it every day, you won't have their respect, no matter what you say.
  • Your approach has a bigger impact on your team than you realize.
  • There is no ego in leadership.
  • You'll get the most out of your team if you get everyone to lead.
  • You can make up for a lot by simply competing your ass off.
  • If you are willing to overlook something, it will become the norm sooner than you think.
  • "Selfish" and "great leader" don't go together.
  • Sometimes great leadership is staying out of the way.
  • Don't be so quick to inject your intensity into an already intense situation.
  • If they see you showing up early or staying late, they'll do the same.
  • Help the young players learn the plays. Don't yell at them. It was hard for you too.
  • Try and win every sprint. And make sure you always touch the line.
  • You have the ability to help your teammates gain confidence.
  • Embrace the hard stuff in practice. Don't complain about it. Your teammates will mimic you.
  • Understand the concepts and purpose of what you are trying to do. If you can't explain it, you can't hold others accountable for it.
  • Enjoy practice every day. Everyone will notice if you are having fun.
  • Keep things light. It's okay to joke around. Just make sure you understand when.
  • Run the extra sprints with the guys who were late for class.
  • Don't turn the locker room into a lounge. Get in and get out. You are there to get better.
  • It's okay to take a day off.
  • Leadership is influence, and it's with you wherever you go.
  • What you do is so loud, they can't hear what you say.
  • There is no need to draw attention to yourself. You are trying to make your teammates better, not running for office.

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